Frequently Asked Questions

Orders & Downloads

How do I get my e-book after purchase?

Your download link is sent to your email immediately after payment is confirmed.

What file format are the e-books?

All our e-books are in PDF format — readable on phones, tablets, computers, and Kindle.

Can I download my e-book more than once?

Yes. Your download link remains active so you can re-download anytime.

Payments

What payment methods do you accept?

We accept all major credit and debit cards, and other payment methods available at checkout.

Is my payment secure?

Yes. All payments are processed securely through Shopify's encrypted payment system.

Refunds

Can I get a refund?

Due to the digital nature of our products, all sales are final once downloaded. If you have a technical issue, please contact us at gurkafrued@gmail.com and we will assist you.